Refund Policy

At HEYY-GURU, we are committed to providing a positive learning experience for all our students. We understand that circumstances may arise that require a refund for a course or service. Please review the following refund policy to understand the terms and conditions.

  1. Course Refunds:

 If a student is not satisfied with a course, a full refund will be provided if the request is made within 14 days of the course purchase date, and the student has not completed more than 20% of the course content.

 No refunds will be issued after 14 days from the course purchase date or if the student has completed more than 20% of the course content.

  1. Subscription Refunds:

 For subscription-based services, a full refund will be provided if the request is made within 14 days of the subscription purchase date, and the service has not been used.

 No refunds will be issued after 14 days from the subscription purchase date.

  1. How to Request a Refund:

 To request a refund, please contact our customer support team at [contact information]. Refunds will be issued to the original payment method within 7-10 business days of the refund approval.

  1. Exceptional Circumstances:

 In exceptional cases such as technical issues or course unavailability, we may offer a full refund or an extension of the course access period at our discretion.

  1. Non-Refundable Items:

 Please note that certain items, such as downloadable resources or non-transferable services, are non-refundable.

After receiving the refund request, we will check and process your refund within 10-15 business days.

  1. Cancellation of Services:

 If a student cancels a service or subscription, they will have access to the service until the end of the current billing cycle, and no further charges will be incurred.

By enrolling in our courses or using our services, you agree to the terms of this refund policy. We reserve the right to modify this policy at any time. Any changes will be effective immediately upon posting the revised policy on our website.

If you have any questions or need further assistance, please do not hesitate to contact us. We are here to help and ensure your satisfaction with our products and services.

Thank you for choosing HEYY-GURU for your learning needs.

Sincerely,

HEYY-GURU Team

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